>>About -
Warranties
Important Warranty Information
The majority of the new harps sold by West Coast Harps are
warranted by the harpmaker directly. Used harps may be
covered by a West Coast Harps limited warranty. This page
lists each warranty in detail. Read on...
New Harps & Accessories
Another
Era Lutherie Guarantee
Blevins
Harps Warranty
Dusty Strings
Warranty
The
Harpsicle Harp Co Warranty
Wm. Rees
Harps Warranty
West
Coast Harps Agency
Used Harps and Instruments
Owned
by West Coast Harps
Consignment
Harps owned by a Third Party
Strings and Warranties
Strings
are NOT Warranted
Warranties After Shipping
Harp
Shipping Insurance and Warranty Start
>>About Us - Warranties -
New Harps and Instruments
[as stated on harpmakers' websites]
Another Era Lutherie Guarantee
I put a lot of pride and energy into producing the highest
quality work available, and want to know if there is ever
any trouble with my instruments.
If problems occur as a result of wear and tear, accident
or neglect, or relating to heat or humidity, I will do repairs
as quickly and inexpensively as possible. If in the unlikely
event problems do occur as a result of a defect in materials
or workmanship, get the harp to me and I'll take care of
it. Period. This goes for as long as I am living and able
to do the work--after that you are pretty much on your own.
Craig Pierpont
Blevins Harps Warranty
All Blevins harps are warranted against manufacturer's
defects, to the original purchaser, for the period specified
at the time of sale. Should warranty service be needed, repairs
will be performed free of charge and return shipping paid
to any point in the continental US. However, it is the responsibility
of the customer to either deliver or ship the harp to our
factory in Grand Junction, Colorado.
In case of warranty repairs for harps sold outside the US,
the customer is also responsible for return shipping charges,
minus our normal "within the US" shipping charges.
Please call or email us for clarification.
Our warranty does not apply in cases where instruments have
been abused or accidentally damaged. Warranty does not apply
to replacement of strings at any time, nor for the normal
regulation of harping levers during the warranty period.
Dusty Strings Warranty
All our instruments are warranted against defects in materials
and workmanship to the original owner for five years from
date of purchase, with the exception of the Ravenna 26 and
Ravenna 34 which carry a two-year warranty. If there is a
problem that is covered under the warranty, we will either
repair or replace the instrument at no charge. Shipping costs
to and from Dusty Strings are the responsibility of the owner.
The Harpsicle Harp Co Warranty
Every Harpsicle™ harp comes with a one year warranty
against manufacturer's defects. This warranty does not cover
strings or normal wear. Small cracks in the veneer of the
soundboard are expressly noted to be normal wear. The warranty
is null and void if the instrument has been tampered with,
damaged by accident, neglected, misused, left exposed to
either extreme heat or cold, or if the Harpsicle Harp Co
tag inside the instrument has been removed.
Wm. Rees Harps Warranty
All Rees instruments are guaranteed to be free from defects
in workmanship for the life of William Rees Instruments,
LLC. All Rees Instruments are guaranteed to be free from
defects in materials for five years. In both cases, we will
repair or replace, at our discretion. It is understood that
it is the buyer's responsibility to return the instrument
to William Rees Instruments, LLC all shipping and insurance
being prepaid. This warranty does not cover strings or normal
wear. Small cracks in the veneer of the soundboard are expressly
noted to be normal wear. The warranty is null and void if
the instrument has been tampered with, damaged by accident,
neglected, misused, left exposed to either extreme heat or
cold, or if the William Rees tag inside the instrument has
been removed. Additionally, the warranty is void if the harp
has been re-strung to a tension other than that for which
it was designed. We reserve the sole right to determine neglect.
At the direction of and sole discretion of William Rees Instruments,
LLC certain repairs may be directed to be done in place (without
shipping) when it is determined that shipping will present
an unnecessary threat to the instrument. In such cases, the
warranty explicitly remains intact. In some states you may
have legal rights other than those stated herein.
West Coast Harps Agency
From time to time West Coast Harps will act in the capacity
of an agent on commission for a harpmaker or instrument manufacturer
to sell a new harp. Any warranty will be limited to that
offered by the manufacturer directly to the purchaser and
West Coast Harps offers no additional warranty on the sale.
>>About Us - Warranties -
Used Harps and Instruments
Used Harps Owned by West Coast Harps
All used instruments owned by West Coast harps at the time
of sale are guaranteed to be free from structural and workmanship
defects except as stated at the time of purchase for a
period of 30 days from receiving the harp. In both cases of defect, we will repair
free of charge or refund the purchase price, at our discretion.
It is understood that it is the buyer's responsibility
to return the instrument to West Coast Harps with all shipping
and insurance being prepaid. This warranty does not cover
strings, regulation nor normal wear. Small cracks in the
veneer of the soundboard are expressly noted to be normal
wear. The warranty is void if the instrument has been tampered
with, damaged by accident, neglected, misused, left exposed
to either extreme heat or cold. Additionally, the warranty
is void if the harp has been re-strung to a tension other
than the pre-existing tension at the time of purchase.
We reserve the sole right to determine neglect.
Used Consignment Harps Owned by a Third Party
Consignment harps owned by a third party (Owner) and retailed by
West Coast Harps (WCH) are sold on an "as is" basis with
no warranty either expressed or implied. West Coast Harps
endeavours to sell quality used instruments and will state
all known defects at time of sale but accepts no warrant
for any omissions.
The Terms & Conditions of any consignment sale for Buyer, Owner and West Coast Harps as Seller are available.
>>About Us - Warranties -
Strings and Warranties
Strings are NOT Warranted
Any warranty offered where applicable by either the instrument
manufacturer or by West Coast Harps, expressly or implied,
does not apply to replacement of strings at any time, nor
for the normal regulation of sharping levers during any
warranty period.
West Coast Harps sells string sets for many of the harps on this website.
>>About Us - Warranties -
Warranties After Shipping
Harp Shipping Insurance and Warranty Start
Your warranty starts after you accept delivery of your harp.
West Coast Harps insures for the transit portion of the
delivery only. Learn how West Coast Harps prices and ships
a harp to you. Harp
Pricing
& Shipping
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